For Immediate Release
Travel Technology or Customer Care: Are They Mutually Exclusive?
CruiseCompete Provides the Best of Both in the World of Travel
DETROIT (July 17, 2012) - Today's travel consumer wants the best of both worlds from their travel provider; current demand dictates that a good travel company must provide a professional internet presence, without sacrificing personal attention for technology.
Fortunately for the consumer, CruiseCompete has perfected this formula. They supply the convenience of online travel shopping, combined with dedicated, knowledgeable cruise specialists who work directly with the consumer. The company, whose revolutionary business model premiered in 2003.
"The agents of CruiseCompete recognize the importance of personal service in the travel business." says Bob Levinstein, President & CEO of CruiseCompete. "Consumers are savvy and they know that the key to reaping the benefits of travel is a cruise specialist who knows the ins and outs of the industry."
"Our member agents are avid travelers and try to treat their clients the same way they would want to be treated when planning a cruise vacation," Levinstein added. "Our clients, many of whom are repeat buyers, appreciate the attention they receive from our agents and their ability to package the best cruise deals possible on a number of lines."
Following are the Top 7 reasons to use a CruiseCompete Cruise Specialist when booking a cruise:
1. CruiseCompete agents are real, reachable people, who are there in case of crisis. In the event of a natural disaster that complicates travel, like the 2010 volcanic eruptions, a CruiseCompete agent is invaluable in providing alternate travel arrangements. The same is true if you fall ill during a trip, lose documentation, or experience travel delays- they are at the ready to provide the solution to any travel problems that arise.
2. CruiseCompete agents are trained "information specialists". CruiseCompete's agents are constantly taking classes and trainings, communicating within the industry to prepare themselves for a wide variety of trip requests. They are the industry's elite, receiving top awards from the cruise lines and members of the professional associations. Their professional influence allows them to constantly negotiate better amenities for the consumers, and to receive a continual flow of information through daily calls, faxes, and email. CruiseCompete agents provide the consumer with the best options and price quotes for any given request, and have insider information on which ships and lines are the best bet for all different types of travelers.
3. CruiseCompete agents save you time, stress, and money. Cruise buyers receive an average of 5 agent quotes per request. Forget the headache of visiting a dozen different sites to compare pricing and packages-the CruiseCompete specialists do your comparison shopping for you, with the benefits of their insider knowledge and pricing advantages. Use the time and effort you save to do other important things, like wardrobe shopping, working on your tan or dreaming about your upcoming trip instead!
4. The CruiseCompete specialists know about the secrets to cabin upgrades. The best thing to do is to book a cabin you will be content with. However, if you want to get that upgrade, have a CruiseCompete agent assist you; there are several things that can be done:
6. CruiseCompete agents know which ships/destinations are geared to be kid friendly, and which are not. If you're looking for a cruise vacation that suits a family with children, CruiseCompete agents can recommend the lines with the best children's programs and amenities. They can also offer information about kid-friendly ports and shore excursions, so that your family gets the most out of your cruise experience. Interested in lines geared more specifically to adults? They also have information on which lines are more likely to provide you with "kid-free" zones (some lines have a minimum sailing age of 12 for this very reason).
7. CruiseCompete agents can recommend once-in-a-lifetime experiences. Are you an adrenaline junkie? They can help you find places to zip line, bungee jump or ride 4-wheelers up a mountain. Want the best in luxury? A CruiseCompete specialist can give you information about things like exclusive cabanas, private islands and butler service available on the various cruise lines.
Travel Technology or Customer Care: Are They Mutually Exclusive?
CruiseCompete Provides the Best of Both in the World of Travel
DETROIT (July 17, 2012) - Today's travel consumer wants the best of both worlds from their travel provider; current demand dictates that a good travel company must provide a professional internet presence, without sacrificing personal attention for technology.
Fortunately for the consumer, CruiseCompete has perfected this formula. They supply the convenience of online travel shopping, combined with dedicated, knowledgeable cruise specialists who work directly with the consumer. The company, whose revolutionary business model premiered in 2003.
"The agents of CruiseCompete recognize the importance of personal service in the travel business." says Bob Levinstein, President & CEO of CruiseCompete. "Consumers are savvy and they know that the key to reaping the benefits of travel is a cruise specialist who knows the ins and outs of the industry."
"Our member agents are avid travelers and try to treat their clients the same way they would want to be treated when planning a cruise vacation," Levinstein added. "Our clients, many of whom are repeat buyers, appreciate the attention they receive from our agents and their ability to package the best cruise deals possible on a number of lines."
Following are the Top 7 reasons to use a CruiseCompete Cruise Specialist when booking a cruise:
1. CruiseCompete agents are real, reachable people, who are there in case of crisis. In the event of a natural disaster that complicates travel, like the 2010 volcanic eruptions, a CruiseCompete agent is invaluable in providing alternate travel arrangements. The same is true if you fall ill during a trip, lose documentation, or experience travel delays- they are at the ready to provide the solution to any travel problems that arise.
2. CruiseCompete agents are trained "information specialists". CruiseCompete's agents are constantly taking classes and trainings, communicating within the industry to prepare themselves for a wide variety of trip requests. They are the industry's elite, receiving top awards from the cruise lines and members of the professional associations. Their professional influence allows them to constantly negotiate better amenities for the consumers, and to receive a continual flow of information through daily calls, faxes, and email. CruiseCompete agents provide the consumer with the best options and price quotes for any given request, and have insider information on which ships and lines are the best bet for all different types of travelers.
3. CruiseCompete agents save you time, stress, and money. Cruise buyers receive an average of 5 agent quotes per request. Forget the headache of visiting a dozen different sites to compare pricing and packages-the CruiseCompete specialists do your comparison shopping for you, with the benefits of their insider knowledge and pricing advantages. Use the time and effort you save to do other important things, like wardrobe shopping, working on your tan or dreaming about your upcoming trip instead!
4. The CruiseCompete specialists know about the secrets to cabin upgrades. The best thing to do is to book a cabin you will be content with. However, if you want to get that upgrade, have a CruiseCompete agent assist you; there are several things that can be done:
- Book a guarantee cabin
- Loyalty has its rewards; The most frequent guests on the same line have a better chance to upgrade if a cabin is available,
- Book your cruise during an upgrade promotion,
- Sail when the children are in school and demand is lower
- Ask for an upgrade at check in, or after the ship sails.
6. CruiseCompete agents know which ships/destinations are geared to be kid friendly, and which are not. If you're looking for a cruise vacation that suits a family with children, CruiseCompete agents can recommend the lines with the best children's programs and amenities. They can also offer information about kid-friendly ports and shore excursions, so that your family gets the most out of your cruise experience. Interested in lines geared more specifically to adults? They also have information on which lines are more likely to provide you with "kid-free" zones (some lines have a minimum sailing age of 12 for this very reason).
7. CruiseCompete agents can recommend once-in-a-lifetime experiences. Are you an adrenaline junkie? They can help you find places to zip line, bungee jump or ride 4-wheelers up a mountain. Want the best in luxury? A CruiseCompete specialist can give you information about things like exclusive cabanas, private islands and butler service available on the various cruise lines.
